European Privacy Rights

Supplemental Statement

If you are a resident of Switzerland, the United Kingdom or a country within the European Economic Area (EEA), you have rights under various European data protection laws regarding the processing of your personal information. This statement sets out some of these rights and should be read in conjunction with the other documents about privacy on our website including our Privacy Policy. You have the right to access the personal information we (InfoTechnology Supply Ltd, details below and our authorised resellers) hold about you and, in some cases, to ask that your information be corrected, erased or transferred (subject to limitations in applicable law). You may also have the right to object to or request that we restrict the processing of your information. If we collected information based on your consent, you have the right to revoke your consent.

With respect to the information that our customers collect or process using the services we provide ("Services"), our customer is the data controller and we are a data processor. Our customer is the data controller for the content or information that they use the Services to process. Our customer is responsible for obtaining any necessary consent and/or ensuring that the customer has a lawful basis for processing personal information.
Where we collect information for our own purposes, such as when we collect information when you visit our website ("the Site), when you interact with our social media pages, email campaigns or other marketing, when you register to use Service or the information that we collect about your use of the Service, Willow360 is the “data controller.” Our lawful basis for collecting this information is to fulfil our contract with our customer, our legitimate interest in providing the Site and the Services or to comply with our legal obligations. In some instances, our lawful basis for processing your information may be your consent.

We will retain information for as long as necessary to provide the Services, to comply with any laws or regulations, resolve disputes, or enforce our agreements. We set out our data retention periods under Data Retention/Deletion of our document Data Privacy at Willow360 available on our Site, We may retain information longer for our legitimate business interest if retention is not outweighed by your personal rights and freedoms. Where we process information as a data processor on behalf of our customer, our customer determines the retention period.

If you would like to exercise any of these rights such as a copy of the data we hold about you, you may contact us as indicated in the Contact Willow360 section below. The rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances or where it would violate the rights of a third-party. We may request specific information from you to confirm your identity before disclosing personal data. In some cases, we may charge a reasonable fee for access to your information.

You may file a complaint with a data protection authority. The data protection authority may require you first to attempt to resolve any complaint with us. Please see Contact Willow360 below to file a complaint with Willow360.

Contacting Willow360
If you have any questions or comments about this notice, how we collect and use your information, your choices or rights regarding such use or wish to exercise your rights, please do not hesitate to contact us at:

Email: privacy@willow360.com
Postal Address:
Attn: Willow360/Privacy
Info Technology Supply Ltd.
2 Hobbs House, Bessborough Road, Harrow, Middlesex, HA1 3EX, UK

Company no. 2230502